BSIDE Privacy Policy
Effective date: September 1, 2026
This English translation is provided for reference only. In case of any discrepancy, the Korean original shall prevail.
The Backers Inc. (the "Company") complies with the Personal Information Protection Act and related laws of Korea, and establishes and discloses this policy to protect users' personal information.
1. Items Collected and Methods
A. At sign-up
| Item | Required | Method |
|---|---|---|
| Social account identifier (Kakao/Apple/Google), email | Required | Social login |
| Date of birth | Required (age verification) | Direct input |
| Consent records (time, terms version) | Required | Automatic |
B. During use
| Item | Purpose |
|---|---|
| Conversation content (user input and AI responses) | Service provision (continuity/memory), quality improvement, safety verification |
| Usage records, access logs, device info (OS, app version), push token | Service provision, notifications, error handling |
| Purchase records (product, amount, time — as provided by app markets) | Purchase management, refunds |
- The Company does not collect gender, legal name, or resident registration numbers.
- Payment instrument details (card numbers, etc.) are processed by app market operators and are not collected by the Company.
2. Purposes of Processing
- Member management: sign-up confirmation, age verification (no users under 14), identification, fraud prevention
- Service provision: conversational content, conversation memory and relationship continuity (personalized responses based on past conversations), delivery of purchased content
- Safe environment: AI utterance verification, response to inappropriate content, youth protection
- Customer support: inquiries, notices, refunds
- Improvement: usage analytics and quality improvement (pseudonymized/anonymized where possible)
3. Special Notice on Conversation Content
- Conversation content is stored and processed for the Service's core feature (the Persona remembering past conversations).
- Conversation content may be transmitted to AI processing contractors (including overseas) for response generation. See Section 6.
- Staff access to conversations is limited to legitimate grounds (random sample safety review, legal compliance, user protection, support), and the reason for access is recorded.
- Upon withdrawal, conversation content is destroyed without delay (except where retention is legally required).
4. Retention Period
- Retained until membership withdrawal, then destroyed without delay, except:
- Under the E-Commerce Act: contract/withdrawal records — 5 years; payment/supply records — 5 years; consumer complaint/dispute records — 3 years
- Under the Protection of Communications Secrets Act: access logs — 3 months
- Minimal identification data of terminated accounts may be kept for 30 days to prevent abuse.
5. Processing Contractors
| Contractor | Task |
|---|---|
| Supabase Inc. | Database and authentication infrastructure |
| Google LLC | AI conversational response generation |
| Apple Inc. / Google LLC / Kakao | Social login, payment processing, push notifications |
6. Cross-Border Transfers
| Recipient | Country | Items | Method | Retention |
|---|---|---|---|---|
| Supabase Inc. | USA | Member info, conversation content | Network transmission during use | Until contract ends |
| Google LLC | USA | Conversation content (scope needed for response generation) | Network transmission during use | Immediately upon fulfillment of purpose |
7. Rights of Data Subjects
- Users may request access, correction, deletion, or suspension of processing at any time.
- Rights may be exercised via in-app settings or support@bside-me.com.
- The Company does not collect data of children under 14; if such collection is discovered, it is destroyed without delay.
8. Destruction
Destroyed without delay after the retention period or fulfillment of purpose; electronic files are deleted irrecoverably.
9. Safeguards
Encryption in transit, access-token management, minimized and logged staff access, tamper-resistant access records, access controls.
10. Privacy Officer
- Officer: Jaehoon Bae (CEO)
- Contact: support@bside-me.com
For reports or consultations: KISA Privacy Center (privacy.kisa.or.kr / 118), Personal Information Dispute Mediation Committee (kopico.go.kr / 1833-6972).
11. Changes
Changes are announced at least 7 days in advance (30 days for material changes).
Addendum
Effective September 1, 2026.
The Backers Inc. — CEO Jaehoon Bae · 14F 1413, 20 Teheran-ro 25-gil, Gangnam-gu, Seoul · Business reg. 732-87-02921
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